Shipping policy

SHIPPING POLICY

Thank you for shopping at Fat Boris Store. We are dedicated to delivering our custom-designed, satirical, and personalised merchandise to you safely and efficiently. Because our items are unique and custom-made, please read our full shipping terms below.

1. Print-on-Order Production (Handling Time)

Every item sold by Fat Boris Store is printed, pressed, or manufactured specifically to order.

  • Order Handling & Production Time: 2 – 3 business days (Monday to Friday).

  • Order Cut-Off Time: 2:00 PM (GMT / London Time). Orders placed after this time will begin processing the following business day.

Once your design is sent to our print production queues, the order cannot be modified or cancelled due to the bespoke nature of print-on-demand fulfilment.

2. Shipping Rates & Transit Times

We fulfil and ship domestic orders exclusively within the United Kingdom.

Shipping Destination Shipping Cost Estimated Transit Time Total Estimated Delivery Time
United Kingdom (Domestic) FREE 2 – 3 Business Days 4 – 6 Business Days

Please note: Total Estimated Delivery Time = Handling Time + Transit Time (matching our Google Merchant Centre registration).

3. Tracking Your Shipment

Once your custom order has finished printing and is packaged for delivery, you will automatically receive a dispatch confirmation email containing your tracking link. Please allow 24 to 48 hours for the postal courier to scan the package and update the tracking portal.

4. Shipping Eligibility & Regional Limitations

  • Free Shipping: Free shipping applies to all orders delivered within the United Kingdom.

  • Regional Limitations: We currently do not offer international shipping. We do not ship to the United States, Canada, Australia, or any countries outside the United Kingdom.

5. Incorrect Shipping Address Disclaimer

It is the customer's responsibility to verify that the complete delivery address, postal code, and contact information are accurately typed at checkout. Because our workflow routes directly to global print hubs, we are unable to redirect or recover parcels sent to an incorrectly inputted address.

6. Damaged or Faulty Deliveries

If your order is damaged in transit or suffers from a manufacturing defect, please do not worry! We stand by our defect warranty. Contact us directly at support@fat-boris.store with photographic proof of the issue. We do not require you to physically return the item; upon verifying the image, we will issue a 100% free manufacturing replacement.

7. Contact Information

For any additional questions regarding delivery speeds, processing status, or regional shipping limitations, please reach out to our dedicated support team. We aim to respond to all business and customer service inquiries within 24–48 hours.

  • Business Name: Fat Boris

  • Address: 14 Larch Drive, Kingsclere, Newbury RG20 5NG, United Kingdom

  • E-mail: support@fat-boris.store

  • Phone: +44 07887970995