Privacy policy

Last updated: August 2, 2026

Fat Boris operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Fat Boris is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services:

 

  • Contact details including your name, billing address, shipping address, phone number, and email address.

  • Financial information including payment card details, transaction records, form of payment, and payment confirmation details.

  • Account information including your username, password, security preferences, and settings.

  • Transaction information including the items you view, add to your cart, purchase, return, exchange, or cancel.

  • Customer Support communications including any information you provide when reaching out to us.

  • Device & Usage information including your IP address, browser type, network connection, and how you navigate the Services.

Personal Information Sources

We collect personal information:

  • Directly from you when you make a purchase, create an account, or contact support.

  • Automatically through cookies and device analytics as you interact with our website.

  • From our service providers (such as Shopify and secure payment gateways) acting on our behalf.

How We Use Your Personal Information

We use your personal information to:

  • Provide and Fulfill Services: Process payments, fulfil and ship orders to your UK address, send transactional notifications, handle returns/exchanges, and manage your account.

  • Customer Support: Respond to inquiries and maintain our business relationship with you.

  • Security & Fraud Prevention: Authenticate accounts, detect fraudulent transactions, and secure our checkout.

  • Legal Compliance: Comply with applicable laws and regulatory requirements in the United Kingdom.

Disclosures of Personal Information

We may disclose personal information to trusted third-party service providers to help run our store, including:

  • Shopify (our store platform host and feed integration provider).

  • Payment processors and shipping/fulfilment partners necessary to complete your order.

  • Legal or regulatory authorities when required by UK law.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy or security practices of external platforms. We encourage you to review the policies of any third-party websites you visit.

Children's Data

Our Services are not directed to children, and we do not knowingly collect personal data from individuals under the age of majority.

Security & Retention

We maintain security measures to protect your personal data. We retain personal information only for as long as necessary to fulfil orders, resolve customer service inquiries, and meet legal accounting/tax obligations.

Your Rights (UK GDPR)

If you reside in the United Kingdom, you have the following rights under UK data protection laws:

  • Right to Access / Know the personal data we hold about you.

  • Right to Correction or Deletion of your personal information.

  • Right to Object or Restrict certain data processing.

  • Right to Data Portability.

To exercise any of these rights, please contact us using the information below. We do not discriminate against anyone for exercising their data privacy rights.

International Transfers

Fat Boris operates and ships strictly within the United Kingdom. If any backend data processing (such as Shopify cloud storage) requires transferring data outside the UK, we ensure standard UK-approved data transfer mechanisms are enforced to protect your privacy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in operational or legal requirements. Updated versions will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about our privacy practices, wish to exercise your rights, or have a customer service query, please reach out to us:

  • Business Name: Fat Boris

  • Email: support@fat-boris.store

  • Phone: +44 78 8797 0995

  • Mailing Address:   Unit 7, Folly Farm,  Ramsdell, Basingstoke RG26 5GJ